1. Identify the type of letter you are being asked to write. Is it a formal, semi-formal or informal letter? The entire tone of your letter is based on your answer to this question. Adjust your style and choice of words according to the type of letter you have been asked to write.


2. Open and close the letter correctly.Remember that each type of letter requires a different opening and closing. The chart below will help you remember this:












To someone you have not met, whose name you don't know or might know

Dear Sir/madam,

Yours faithfully, Tom Green

I am writing to inquire/




invite etc.


I am looking forward to hearing from you at you earliest convenience

Dear Mrs Stone

Yours sincerely,

Tom Green





To someone you may or may not have met, whose last name you know & use

Dear Ms Stone,


Yours  sincerely

(regards/best wishes),

Tom Green

I am writing to inquire/




invite etc.


I am looking forward to hearing from you/meeting you in person etc.





To someone you know well, whose first name you know and use

Dear Jane,

Best wishes/



How are you? Thanks a million for your last letter etc.

Can’t wait to see you/ drop me a line/ miss you so much etc.

3. Open a formal and semi-formal letter with a formal sentence. Don't try to be friendly, as you do not know the person you are writing to. Get right down to business and indicate the reason you are writing, as shown below:

I am writing to inquire about / I am writing in connection with...

I am writing to inform you ... / I am writing in connection with...


4. Open an informal letter with a general, friendly paragraph. With friends whom we know, we care about the whole person. We have a broader relationship in the context of which this communication is taking place. So it is best to acknowledge that friendship first, before getting down to the reason for your letter. In fact, the first paragraph could be purely friendly small talk, unrelated to the reason for your writing. Look at the example below:

Dear Jane

I hope you and your family are all well. It was such a pleasure to see you again last summer


5. Identify the main purpose of the letter.

Are you asking for help, apologizing, inviting someone, complaining or thanking someone? Learn appropriate and polite expressions that will support what you need to say.


6. Don’t forget to use linking words. You have to start each paragraph with the appropriate linking word (firstly, secondly, in conclusion, so, furthermore (form.), anyway (inf.), to my mind, in my opinion, as far as I am concerned, in my view etc.) at the beginning of the paragraphs.


7. Give examples and explanations. While writing the main body of the letter imagine that in each paragraph you have got a question WHY? It will remind you to explain your points of view and give justifications of what you’ve said.


8. Learn the correct spelling of commonly used words. It is surprising how many  students make a mistake when spelling words such as "sincerely", "faithfully", "in connection with" and so on. You can prevent yourself from losing marks by learning the correct spelling of these words and expressions which you are highly likely to use in your letter.

9. Stay on topic. In order to complete your letter within 20 minutes or less, practise writing letters where you stick to the point. The task requires you to make up a bit of a story to complete your letter, but don't make your story so complicated that you run out of time.


10. Stay calm and believe in yourself


Here are the examples of 3 types of letters. Hope, it will help

Dear Mrs Walker,

I am writing in connection with my upcoming training course at your college in Sydney, Australia. I will be there to attend program at Victoria College for a period of three weeks from July 2st to July 22st, 2010. I hope that you will be able to assist me with my accommodation arrangements.

   Firstly,  I am slightly older than most of the other participants, I would appreciate it if you could find a private studio apartment for me, close to the college. It would be ideal if I could walk to school each day, but if not, I would need access to public transportation. I understand some of the events on campus finish quite late so I would prefer not to walk in an unfamiliar neighbourhood after dark.

  Furthermore,  as I will be living by myself all I require is a bed, a desk, a TV, an Internet connection, a kitchen and a bathroom. My budget is around US $300 for 3 weeks so I would be grateful if you help me find something convenient.

  As far as the date of my arrival is concerned,  I will be arriving on July 1st, soI would need the apartment to be available from that night until the day of my departure, which is July 23rd. My last night in the apartment would be July 22nd.

  So, if it is possible please let me know if you are able to find such an apartment and if not, please suggest other suitable arrangements. I look forward to hearing from you,

Yours sincerely,

Jane Goodwin


Dear Sir / Madam,

   I am writing in connection with our college cafeteria. Since almost every student spends some time here every day, I believe it is in everyone's best interest to find ways to improve the quality of this central eatery.

  First of all, the cafeteria itself is modern, spacious and attractive. The newly painted murals of the seaside give the seating area an open, airy, outdoor feeling which makes it very pleasant to eat meals there. Secondly, there are large green plants and flowing water fountains.

 On the other hand, there is a problem with the cafeteria in terms of  the food served! First of all, there is a very limited selection available. Each day offers up only standard fare of hamburgers, hot dogs, chicken nuggets and french fries. Not only is this selection unhealthy, but also uninteresting day. We have so many international students on campus, it would be wonderful to have some international cuisine l added to the menu.

 Furthermore , since this is a student cafeteria, prices need to stay low. Unfortunately, the prices are even higher than in most fast food cafes.

 In conclusion, I am sure if we offer a wider range of food at better prices, the cafeteria will continue to run profitably as more students choose to eat there.

Yours faithfully,

Daniel Bernard


Dear Julie,

   Thanks so much for your latest letter. I'm really excited to hear that you're planning to visit Lviv. It will give me a chance to take you around, as you did so kindly for me when I was in London last year.

    So, I would be happy to help in any way possible. Firstly, unless you really like freezing weather, I suggest you come in the summer months of July or August. Though most hotels are expensive at that time, we have some wonderful guest suites available in our block of flats, for only about $10 per night. They are fully furnished studio apartments, with a kitchen, so you can have the option of eating in. Just let me know your dates and I can make a reservation for you.

   To my mind, it is a good idea to visit lviv in summer because there is a lot of sightseeing especially for foreign tourists. We can visit Lviv Opera House,  Rynok Square, High Castle as well as the endless range of pubs and clubs.

   Anyway, if you decide to come to Lviv don’t forget that the weather can be quite changeable even in summere so taking a pair of warm pullovers and a coat will be useful. We do get summer showers quite often, but you don’t need to take an umbrella. I’ll lend you mine. And, what’s more, don’t forget your camera otherwise you won’t be able to take pictures.

   I can't wait for you to come! Drop me a line and tell all the details. 

Best wishes 




Автор: Клачана Христина Юріївна